How long does it take to process orders?

  • Normal order processing can take between 3-5 business days.
  • Each item is carefully inspected, packed, and shipped.

What are the delivery timescales within Tunisia?

  • We aim to have your order to you within 7 business days after ordering for Standard delivery
  • It is your obligation to ensure delivery address details are correct.

What are the delivery timescales for International Shipping?

  • Orders can take up to 7 business days to process and be shipped. Please allow 2-3 weeks for delivery.
  • It is your obligation to ensure delivery address details are correct.

What are the delivery costs?

  • Standard Delivery within Tunisia, is calculated as 15% of the value of goods, (minimum € 3.00 – maximum € 15.00)
  •  International delivery is vary for each item and is mentioned on item description.

Who will deliver my order?

  • Your order will be dispatched by Tunisia Rapid poste (DHL) include insurance
  • You can email us about international delivery on Contact@sustainable-tunisia-network